What your clients are on
The paid product, no cap they can hit, no bill.
Every client workspace is set up on the paid product with no message cap they will reach in practice. Nothing bills that account. You are paying for the seat.
Why it is not the free plan
On the free plan a client would hit a ten-message cap and their clone would stop answering, with billing hidden and no upgrade path anywhere on screen. Ten messages of use and a dead product, with nothing they could do about it.
They are not sold to
- No invoices and no card on file.
- No upgrade prompts and no first-month offer.
- No plan badge suggesting there is a better tier to buy.
Pricing your clients is entirely yours. We never quote them a price.
What a client workspace is capped at
| Limit | Value |
|---|---|
| Clones per client workspace | 5 |
| Client workspaces per agency | 3 on the standard plan. Ask us to raise it. |
| Clone name length | 30 characters. Longer names are shortened, not rejected. |
A client who reaches five clones is told to delete one or speak to their account administrator, which means you. They are never shown an upgrade prompt or a price, so the request comes to you rather than to us.
When every client seat is in use the Add client button switches off and the Clients page says which seat you are on. Email us and we will raise it.